General Questions

My current turnaround time is listed at the top of the website and may change throughout the year depending on order volume. Turnaround begins once your order is placed and all personalization details have been received.
Need something sooner? Send me a message before ordering, and I'll let you know if I can accommodate your deadline. RUSH is available at a fee.

For the best results:
Wash inside out with cold water.
Tumble dry low or hang to dry.
Do not bleach.
Do not iron directly on embroidery.
General Care instructions are included with each order!

Yes! Sweet Bean Embroidery gift cards are available and make the perfect gift for baby showers, birthdays, teachers, and holidays.

Every item is embroidered just for you. While the design will match your selection, fabric placement, thread colors, and appliqué patterns may vary slightly, making each piece one of a kind.

Ordering & Custom Orders

Browse the website, choose your item, complete the personalization options, and check out! If I need any additional information before stitching your order, I'll reach out.

All available designs can be found in each collection. Simply enter the design number when placing your order.

Absolutely! I'm happy to make small changes! There is a area to input those requests when ordering! If you're looking for something more custom, navigate to the "Customs" tab and fill out the form!

Just ask! I love custom orders. Navigate to "Customs" under the shop tab and fill out the form!

Yes! I can use baby blankets, special outfits, or other meaningful fabrics to create keepsake appliqué items.
If you're unsure whether your fabric will work, feel free to message me before ordering.

Yes! You're welcome to provide your own items for embroidery, but only for local dropoff and pickup!
While I take every precaution, Sweet Bean Embroidery is not responsible for damage caused by manufacturing defects, hidden flaws in the garment, or other unforeseen issues. By providing your own item, you acknowledge and accept this risk.

Garment availability depends on the manufacturer. Some colors simply aren't offered in every style or size.
If the color you selected isn't available, I'll contact you with the closest alternatives before stitching your order.

Yes! You can place your order now and send me the name later. I'll reach out before stitching if I still need any personalization details.

Shipping & Delivery

Yes! Local pickup is available in Newnan, Georgia.
You'll receive pickup instructions once your order is complete.

Yes! I ship anywhere in the United States.
Shipping costs are calculated at checkout based on the items in your order.

Returns & Exchanges

Changes or cancellations can be made until your order has entered production.
Once embroidery has begun, personalized orders cannot be changed, canceled, or refunded.

Because every item is made just for you, I cannot accept returns or exchanges on personalized items unless I made an error.
If there's a problem with your order, please contact me within 3 days of receiving it so I can make it right.

Still Have Questions?

We're happy to help! Feel free to reach out to us anytime.

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